Questions & Clarity
Everything you need to know about our energy-infused blends, shipping
across Canada, and getting the most out of your 15-minute ritual.
Each Omwell blend is carefully crafted in small batches and energy-infused with intention. Jojo personally tests and refines different grain sizes and combinations to create salts that feel supportive, calming, and energetically aligned—without unnecessary fillers or complicated formulas.
Our formulas are kept simple and gentle, but every body is different. If you have sensitive skin, we suggest doing a small patch test first, starting with a shorter soak, and stopping use if you notice any irritation or discomfort.
No. Our products are wellness products designed for relaxation and self-care. They are not intended to diagnose, treat, cure, or prevent any disease or medical condition, and should not replace advice from a healthcare professional.
Omwell foot soaks are created with adults in mind. If used for children, they should only be used under close parental or guardian supervision. Keep products out of reach when not in use.
For full transparency, the exact ingredients for each specific blend are listed on its individual product page as well as on the physical product packaging.
Whenever you need to slow down. Foot soaks are a simple way to shift your state without committing to a full bath. Your feet carry you all day and hold a lot of tension; soaking them in the evening is a perfect way to ground yourself before bed.
Fill a basin or foot bath with warm water, add a couple of generous handfuls of epsom salt, and swirl to dissolve. Sit back, lower your feet into the water, and relax.
We recommend a 15-minute soak. This is long enough to enjoy the ritual without overdoing it. Use this time to read a book, journal, or simply breathe and unwind.
Yes! We’ve curated a Spotify playlist specifically to accompany your foot rituals. Put it on, drop your feet into the water, and let your mind slow down. It can be found here.
Our salts are designed and portioned with foot soaks in mind. If you choose to use them in a full bath, do so carefully and at your own discretion, and always follow the safety guidance on the label.
Right now, we ship within Canada only. We’re a small team and are trying things out slowly as we grow. Our intention is to expand to the UK and the US next, so stay tuned!
Processing times and estimated delivery windows will be shown at checkout. Once your order ships, you’ll receive a confirmation email with tracking details so you can follow its journey.
Because our products are personal bath items, we have a strict policy for hygiene and safety. We accept returns on absolutely unopened, unused products in their original packaging within 21 days of the purchase date.
No. For hygiene reasons, we cannot accept returns on any opened product.
Customers are responsible for return shipping costs. Original shipping charges are non-refundable.
If something is wrong with your order, please email us at hello@omwellenergy.com within 7 days of delivery. Include your order number and photos of the issue, and we will review it for an exchange or store credit.
